Warranty Request

Request a Consultation

Book A Showroom Visit

Please fill out the warranty request form below.

Date of Submission(Required)

Date of Construction(Required)

Builder/Contractor Information

Name of company:(Required)

Cell Phone #:(Required)

Email(Required)

Homeowner Information

Name(Required)

First Last

Address of Original Lot #(Required)

Street Address Address Line 2 City State ZIP Code

Cell Phone #:(Required)

Email(Required)

Product Information

Product Description(Required)

This must include type of product, sizes and operation.

Description of the Issue(Required)

Photo Upload(Required)

Drop files here or

Max. file size: 50 MB.

Please include pictures for reference, these are required for manufacturer's support.

Notes:

Please fill out completely with photos and other documentation. Photos showing the complaint and critical dimensions along with your contactors information, or a copy of the original order / invoice are required to initiate the claims process. Proof of purchase is required for warranty submission. For our contractor account we can pull these from files back to 6/20.

Manufacturer warranties cover only product components if a verified defect is present. Damage or decay caused by improper installation or inadequate maintenance will not be covered. Other cost such as installation, removal or painting is not included in product warranties. Lummus Supply can only facilitate claims submission to the manufacturer of the products we distribute. Upon dissolution of any company any stated or implied warranty would cease to exist.

Please allow 48 hours for a response – thank you Lummus Supply Co. If you have any questions, please email [email protected]